Find QCAS-approved Personal Assistants in North Birmingham
Local home support introductions for people looking for companionship, personal care, respite support, domestic help or live-in support.
Hub Care Support North Birmingham helps people find flexible support at home from independent Personal Assistants in the local area.
We understand that choosing support for yourself or someone close to you can feel like a big step. Our role is to help make that process clearer, easier and more reassuring.
You choose the Personal Assistant you feel is right, and the practical details such as days, times, tasks and rates are agreed directly between you and the PA.
How the Hub Care Support works locally
Finding the right support should feel personal, not rushed.
That’s why we take the time to speak with every single person looking for support.
We want to understand your individual circumstances and needs so we can make the best, most informed suggestions for your support.

Chat with us
First, you tell your local Hub team what kind of support you are looking for. This might include companionship, help at home, personal care, respite support, dementia support or live-in care.

Review PA profiles
We send you the profiles of every Personal Support Assistant that potentially meets your wants and needs. Then it's over to you to take the time to fully review their profiles.

Arrange a chat
Once you've made your selections, invite the Personal Support Assistant(s) to meet with you so you can be sure that they are the right fit, ask them for any more information and discuss the finer details of your support.
Support a Personal Assistant may be able to help with
Every person’s situation is different, so support should be flexible around individual needs.
QCAS-approved Personal Assistants may be able to help with:
Companionship
Personal Care
Shopping & errands
Eating & meal preparation
Communication & technology
Daily routines
Domestic tasks
Transport
Keeping active
Overnight support
Live in & respite care
Specialist support
Why we only introduce QCAS-approved PAs
Choosing a Personal Assistant is a personal decision, so reassurance matters.
Hub Care Support only introduces people to Personal Assistants who have been approved through QCAS, the Quality Care Approval Scheme. QCAS checks are designed to give people more confidence when choosing support at home.
Checks include identity, enhanced conviction free DBS, references, training and insurance.
Personal Assistant spotlight Birmingham
Availability varies. The person receiving support chooses their PA and agrees support directly with them.
Meet some of the independent Hub Personal Assistants who have been approved through QCAS and may be available to support people in the local area.
Areas we cover
Our North Birmingham Branch covers locations in the North of Birmingham. Some of the key towns include:
If you are not sure whether this is your local branch, you can check your local Hub Care Support branch by postcode.
Meet the Team
Our local team is here to help you understand your options and take the next step towards finding support.
We know that arranging support can feel overwhelming, especially if you are doing it for the first time or helping a family member. The North Birmingham team can talk you through how Hub Care Support works, explain the introduction process and help you understand what to consider when choosing a Personal Assistant.
Sam
Director
I’m Sam, Director of Hub Care Support – North Birmingham. Before Hub, I worked in aviation and landscape gardening, but through my mum’s experience working in care, I became increasingly aware of how little choice and control people can sometimes feel they have when looking for support.
Today, I spend much of my time speaking with individuals and families, listening to their concerns and understanding what really matters to them. I help people understand their options and support them through the process of finding QCAS-approved independent Personal Assistants who may be right for their individual circumstances.
What I value most about the Hub model is seeing people maintain their independence and dignity, while building genuine relationships where they never feel like simply another job.
Having grown up in Birmingham, I’m passionate about making Hub a helpful part of our wider local community, connecting people not only with Personal Assistants, but with useful information and support networks too.
Jemma
Director
I’m Jemma, Director of Hub Care Support – North Birmingham. I have over 20 years’ experience across private and NHS care organisations, working my way from providing hands-on support through to management roles.
Throughout my career, I saw first-hand how traditional approaches didn’t always give people the choice, control, consistency or flexibility they deserved. That experience helped shape my belief that support should fit around the individual, rather than the individual having to fit around a service.
Alongside Hub, I continue to support as an independent Personal Assistant because I genuinely love supporting people and building meaningful relationships with individuals and their families. Seeing how the right support can uplift an entire family during what can be difficult times is incredibly rewarding.
Having always lived in Birmingham, I’m passionate about helping local people understand their options and introduce QCAS-approved independent Personal Assistants who can support their individual wishes and requests.
Hub Care Support - Birmingham
Please call or email to arrange a meeting, we operate from different local areas most days. The below office is a registered address.
Studio 9, 50-54 St Paul’s Square, Birmingham B3 1QS
Operating hours:
09:00am – 17:30pm, Monday to Friday.
10:00am – 14:00pm, Saturdays.
Whether you are beginning to explore support for yourself or helping someone close to you, our team can explain how Hub Care Support works and answer questions about finding an independent Personal Assistant.
What local people say
We are proud of the kind words people have shared about their experience with our North Birmingham team.
Every review is genuine and helps others understand what they can expect when contacting Hub Care Support.
Local Care advice & Updates
Our local care advice and updates section brings together helpful information for people in Birmingham
This may include local care topics, community updates, useful guidance, cost of care information, local authority information and articles written with the needs of local families in mind.

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Follow our Local Updates
Follow our North Birmingham branch on Facebook for local updates, community events, useful information and branch news.
Useful Links
Our Useful Links section is a helpful resource featuring local charities, community groups, and support services in the Birmingham area. Whether you’re looking for wellbeing activities, specialist support, or ways to connect with others in the community, this section brings together trusted organisations that can offer guidance, connection, and care close to home.
Contact Us
We personally speak with every individual looking for care
If you would like to talk through your options, contact the local Hub Care Support team.
We can explain how the introduction process works, help you understand what to consider when choosing a Personal Assistant, and point you in the right direction if you are unsure where to start.